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Gateway API: Operational

Privacy Policy•Security Whitepaper•Helpdesk

Enterprise Grade Platform v1.0SOC-2 TYPE II • HIPAA READY

Unified Customer Relations Across Every Conversation

Manage multi-platform customer inquiries, publish time-critical content, and automate routing under tight, auditable permission matrices.

ACTIVE MULTI-CHANNEL PROTOCOLS

TelegramMTProto 2.0 ClientOperational
WhatsAppCloud API v20.0Operational
InstagramMeta WebhooksOperational
X (Twitter)API v2 Pro SyncOperational

GATEWAY

99.98%

↑ SLA Target

DELIVERY

< 100ms

WebSocket latency

STORAGE

AES-256

Session Pinning

“With account-scoped roles and real-time collision detection, our 40-agent desk handles over 25,000 inquiries daily across Telegram and WhatsApp without dropped messages.”

Head of Customer Operations, FinTech GlobalVERIFIED CUSTOMER